Design/UX Trials and Tribulations

Moving The Ball Forward

Moving The Ball Forward
by Glen Lipka
VP of UX, Marketo

reposted with permission from his blog

I was thinking about the problems I try to work on each day and the time I spend on different types of tasks. Sometimes I am dealing with people and their issues. Other times, I am trying to get consensus on a decision. Lastly, there is just plain vanilla hard work that has to happen.

Illustration below:
picture by Glen Lipka

I believe that a good manager helps you focus on the hard work. The other parts, if left unchecked can become a bureaucracy. Sometimes, I think I am in the way of other people doing the hard work. No one is blameless on this.

I imagine a world where decisions and people happen quickly and the hard work moves the ball forward for all of our goals. The world could be alot better. It just takes the right decisions and a lot of hard work.

One last thought: Sometimes the decision doesn’t matter. It could be Option 1 or Option 2. (Of course, it usually does matter, but go along with the gag!) In these cases, be decisive, break through paralysis and get to the hard work. More often than not, it will lead to good things.

Glen Lipka is a User Experience Architect who creates innovative products/solutions with fanatically loyal customers. Since 1994, Glen has led the way towards rich internet applications and fantastic user experiences.

Glen is currently the Mayor of Awesome Town at Marketo. (otherwise known as the Vice President, User Experience)

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