Product Management

Preparing Your Product for Scale: Why Fixing Existing Problems Matters for early-stage startups

Written by Shehab Beram

Startups are known for their fast-paced development cycles, as entrepreneurs and product managers aim to release new features and products as quickly as possible to gain a competitive edge. However, this approach can lead to technical debt, poor design, and a lack of focus on the customer experience. This article explores why startups should prioritize quality over quantity and focus on product management strategies that prepare their product for long-term success.

Eliminate Technical Debt and Build Proper Infrastructure

One of the most critical things startups can do is to eliminate technical debt and the cost of short-term solutions that may result in long-term problems. Taking a step back and focusing on eliminating technical debt can provide significant benefits in the long run. Collaborating with engineers to build the proper infrastructure can help with future product development, including feature flagging, A/B testing, and product analytics tools. Investing in automated deployment pipelines can speed up the release cycle, allowing for more frequent releases in the future.

Improve Product Maintainability

Product managers should share plans with engineering managers to improve product maintainability. This may include improving the code’s quality, improving documentation, and standardizing processes. Working with designers to fix product debt, such as building and applying a design system or fixing inconsistencies, can also improve the product’s overall quality.

Plan and Set Product Messaging and Positioning

Working with UX writers and/or product marketers to plan and set product messaging and positioning can also be beneficial. Creating a system for push notifications and emails tone, building a process for all external communication, and building the basis of future product work, such as personas, segments, metrics, and strategies around the product habit loop, acquisition loop, and growth model, can all be essential steps in preparing for future product success.

Iterate on Product Process and Collect Feedback

Reiterating the product process, collecting feedback, fixing it, documenting it, and launching a new version can also help improve the overall product. Building the Voice of the Customer (VoC) program and market insights system can help inform future product decisions.

Test the Market Cheaply

Finally, testing the market cheaply can provide valuable feedback without using significant resources. Building prototypes for crazy features based on actual problems and testing them with users without any engineering involvement can help identify the most valuable features to customers and prioritize development accordingly.

Build Customer Feedback Loops

While it’s crucial to eliminate technical debt and build a solid infrastructure for future product development, it’s equally important to ensure that you’re building valuable features for your customers. One way to do this is by implementing a robust customer feedback loop, which allows you to collect and use customer feedback to inform your product roadmap.

You can do this by regularly conducting user research, surveys, and feedback sessions with your customers to understand their pain points, needs, and preferences. This feedback can inform your product strategy and prioritize features that will provide the most value to your customers.

Additionally, having a solid customer feedback loop can help you quickly identify and address any issues or bugs with your product before they negatively impact customer satisfaction and retention. By incorporating customer feedback into your product development process, you can ensure that you’re building a product that meets the needs and expectations of your target audience, which is critical for long-term success.


Startups can benefit significantly from taking a step back and prioritizing quality over quantity in product development. Eliminating technical debt, building proper infrastructure, improving product maintainability, planning and setting product messaging and positioning, iterating on product process and collecting feedback, and testing the market cheaply can all provide significant benefits in the long run. By focusing on these product management strategies, startups can prepare their product for future success and gain a competitive edge in the marketplace. Remember, slow and steady wins the race.

By: Shehab Beram

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